Our website is a platform for purchasing pharmaceutical products. Only authentic buyers on this website can get access to the services, after obtaining the registration process, by the procedures as determined by us.

We assure your confidentiality and security of your personal information which you have submitted to our site. We follow the data protection law according to the Government of Nepal because whenever you choose our website for your purchase, you need to enter some of your details and get bound to our Privacy Policy. Hence, every user is requested to go through the following Privacy Policy terms before using our services and understand the provisions set out hereinbefore submitting any Sensitive Personal Data or Information to our web portal.


Confidentiality and Security
We assure you to make confidential all the reports and prescriptions and health-related information submitted to our portal. We will be accountable for the security as we have your confidential information. As prevention regarding security, we use a reliable security system that helps us to protect your information in a secure server and does not allow unauthorized access (using random passwords to access your page). Even though, the presence a vulnerability on the internet, we cannot fully ensure the complete security of every piece of information.


Why submitting your personal information?
We will require some data and information about the Users during the purchasing process. This too helps in future claims as well if needed. Your details will be collected only after you register as a new user to our portal. In this regard, we are committed to protecting the Personal Information of the Users and take all reasonable precautions for maintaining the confidentiality of the User’s Personal Information.

This Privacy Policy has been designed and developed to help you understand how we collect personal information including Sensitive Personal Data or Information from the Users, for which we will be responsible for disclosure as well as for protection.

“Personal Information” means any information that relates to a person such as a name, address, contact details, date of birth, gender, etc and “Sensitive Personal Data or Information” means information such as any kind of passwords, bank account, or debit/credit card details, physical and psychological health condition, medical history or any other sensitive information. However, any data/ information relating to an individual that is freely available or accessible in the public domain or furnished under the Right to Information Act, 2005 or any other law shall not qualify as Sensitive Personal Data or Information.

We will only store/use your information to accomplish a relevant purpose like registration of the User on our Website, handling purchase orders, completing the billing transactions successfully against the service provided.

You get access to your purchase orders, completed orders, on progress orders as well as you can control your address details and other details including bank details too. For this access to you, you will be responsible for the confidentiality of your data.

Further, we assure you that we won’t make any kind of illegal use of your personal information. Illegal, in the sense that, we don’t sell exchange, or rent your personal information. But, third parties like delivery agencies, payment collectors, and medical companies could get some of your information as per need for you and your purchase. They do respect confidentiality.

User's rights regarding personal information
We assure our users that they have the right to withdraw his/ her/ consent at any time regarding privacy policy. Users can access, modify, correct, and delete their Personal Information provided by them at any time according to their need. Also, users have the right to inquire us to correct any inaccuracies in their data, without any charges.

Updating the privacy policy
We can update this Privacy Policy at any time as per need. For this, we will give you notice on the website or through your email which you have submitted to our website as well as we request you to make the review of the privacy policy timely to keep yourself updated.

Contact Us
Please feel free to contact us for your queries relating to this Privacy Policy through our contact us page